Business Messaging

Chatbot & Conversation Flow Design

Answer common questions, qualify buyers and book appointments inside the chat, around the clock.

Customers rarely finish long web forms. We bring the form into the conversation instead. Your assistant replies in seconds in your brand voice, collects what your team needs, and hands qualified leads to the right person with full context.

What's included

  • Conversation design mapped to your customer journey
  • Journeys with conditions, delays and branching logic
  • In-chat forms (WhatsApp Flows): dropdowns, date pickers, multi-step forms and appointment booking
  • An AI assistant trained on your products, policies and FAQs
  • Quick-reply buttons, list menus and catalog carousels
  • Clear human-handoff rules, agreed before launch
  • Answers written straight to your CRM, spreadsheet or database

Built responsibly

  • Opt-in capture and clear opt-out handling
  • Your assistant identifies itself as automated, and a person is always reachable